OUR FREQUENTLY ASKED QUESTIONS

We decided to post our frequent asked questions as we appreciate buying online can be difficult, particularly as you are not seeing the plants you purchase before delivery.

We hope, having read our frequently asked questions post, this will help you make a decision as to the plants you buy and where appropriate give you the necessary reassurance of buying online.

With this in mind we welcome all enquiries, whether it be asking for planting advice, plant ideas or delivery enquiries.

As well as email addresses for queries, you can contact the Nursery on 01386859004 or WhatsApp 07770684217. Feel free to contact us for further photographs etc..

Our entire range of plants are available online. All of the pictures on the website are taken here on the nursery and are representative of what you will receive.

If you require further information our customer service team are knowledgeable garden experts and will be happy to help you with gardening advice.

Here are a few of our frequently asked questions direct from our team.

How far apart do I need to plant?

This is the most popular of our frequently asked questions.

As a recommended supplier with the RHS the general planting rule advised by them is to plant Bamboo 90 to 100cm apart.

Hedging can be planted 2 to 3 plants per metre dependant on size.

I have a really large bamboo but would like, if possible, to split it into smaller plants. Is this possible?

This is one of our frequently asked questions in relation to Bamboo.

This is of course possible Bamboo are one of the easiest plants for this type of thing.

Best time to do this is either in Autumn when the growing season ends and before the winter begins or in early spring when the frosts have cleared.

It may sound harsh but it really is not to difficult. Simply split the roots with an axe, very sharp knife or a saw.

Re-plant in a smaller pot in a multi purpose compos t and try to keep the plants clear of frost whilst becoming established. Hope this helps.

**I am looking to buy bamboo for screening, which is best?**

It is always best to contact the Nursery at the time of purchase so we can talk you through the best options.

Whether this be the tallest, bushiest or which are best suited to the area you propose to screen.

I am looking to buy some bay trees, If I buy two will they match?

We source all our Laurus from one small family grower in Belgium which ensures all Bay Trees have similar foliage.

When picking your pair we will make sure they are the best possible match.

Whilst we can not promise the plants will be an exact match we always endeavour to send out the best match possible.

When should I deadhead my Hydrangea?

Hydrangea buds form in late summer and the spent flowers form an important protective layer for them, so they should not be removed until after the last frosts.

February time is when we look to prune our stock.

When you do prune, cut back to the first pair of healthy buds.

Any old, crossing or dead wood should be cut right back to the base of the shrub.

Gardeners World have an excellent article on the pruning of Hydrangea

Here is a link to our Hydrangea page to help.

When should I prune my Photinia?

Photinias require minimal pruning, but will benefit from the occasional trim in spring or summer to promote dense growth and maintain a good overall shape.

Vigorous species can be pruned more regularly to keep them within bounds. Avoid trimming after mid-August, as regrowth would be vulnerable to autumn frosts.

Are you able to deliver overseas?

As Plant Passport Holders we are able to import live plants, however we are not able to deliver overseas.

Why do you work with APHA and who are they?

We work very closesly with the Animal and Plant Health Agency.

APHA is an Executive Agency of the Department for Environment, Food and Rural Affairs, otherwise known as DEFRA.

The responsibility and The Benefits of The Animal and Plant Health Agency in the Horticultural world is to safeguard plant health for the benefit of the people, the environment and the economy.

As Plant Passport holders we ensure that our plants are traced throughout the supply chain and declare compliance with plant health requirements such as freedom from pests which is essential for maintaining biosecurity.

In order to be authorised to issue plant passports, APHA interview the person responsible at the Nursery, Audit our records annually, inspect host plants when they arrive with us and periodically sample them to make sure they are free from pests or diseases.

Authorisation is reviewed annually to make sure we are competent and able to trade plants free of regulated organisms.

I am a little concerned about buying plants online. How do you get them to me?

All our plants are sent out in a box tailor made for the specific plant. We pack the plants in recycled paper to help keep them safe on their journey.

They are sent via a courier on an overnight service who will deliver them to your door within the time specified.

If you do encounter any problems with the plants delivered, please contact us straightaway and we will sort it out immediately.

With larger plants and trees we deliver on one of our own vehicles to you from the nursery, so we cannot deliver nationwide.

As a rough guide we deliver to almost all destinations south of our nursery in the Cotswolds and upto approximately Manchester and Leeds if heading north.

Our driver can call you with an eta on the day of delivery, or liaise with you as to where you would like your delivery left.

The Website will not take your order if you are outside of one of our delivery postcodes, this will be confirmed in the checkout and basket area when postcode is entered.

We may be able to deliver outside of one of our regular areas but by arrangement only. Just give us a call .

Here is a link to our shipment process post for further information.

Do you have Trade Accounts?

As well as supplying individuals in the UK we also supply trade customers. From Landscapers to Garden Centres, if you frequently purchase plants then please get in touch to see if we can help.

Please forward details of your business, including Website address/Social Media links and details of your order and we will see if we can offer a discount.

We cannot offer a set discounted rate but are happy to quote on quantity orders.

Unfortunately we cannot offer trade/wholesale prices to private individuals landscaping their own gardens.

Any discounts offered will vary depending on stock availability and the value of your order.

Please note that this is a trade discount application, not a credit application. We cannot offer a credit agreement.

Although we receive plenty of queries on a day to day basis we have tried to condense the most common queries into this OUR FREQUENTLY ASKED QUESTIONS section.

Contact Us

We hope you have found Our Frequently Asked Questions section useful.

If you do need any further help please contact us at the Nursery.